{"id":26286,"date":"2018-12-27T00:00:00","date_gmt":"2018-12-27T00:00:00","guid":{"rendered":"https:\/\/blog.saatva.com\/mattress-fine-print-policies\/"},"modified":"2023-08-22T13:37:39","modified_gmt":"2023-08-22T13:37:39","slug":"mattress-fine-print-policies","status":"publish","type":"post","link":"https:\/\/www.saatva.com\/blog\/mattress-fine-print-policies\/","title":{"rendered":"4 Mattress Fine-Print Policies You Need to Know"},"content":{"rendered":"\n

Before making any big purchase, it’s best to read the fine print. That’s certainly the case if you’re in the market for a new mattress. Buying a new bed isn’t like buying a trendy piece of clothing you’ll only wear for one season\u2014it’s an investment that you’ll (hopefully) enjoy for years to come. So prior to handing over your credit card information, it’s worth taking the time to understand what else you’re signing up for when it comes to fine-print policies like delivery, home trials, and warranties.<\/p>\n\n\n\n

Here are the mattress fine-print policies to consider and key questions to ask before making a purchase.<\/p>\n\n\n\n

Delivery<\/h2>\n\n\n\n

Does the mattress company offer free delivery? Will it set up your new mattress and take away your old one?<\/em><\/p>\n\n\n\n

Delivery policies<\/a>\u2014and costs\u2014vary widely, depending on where you buy your mattress. At one end of the spectrum is free white-glove delivery (the kind Saatva specializes in<\/a>): delivery and setup of your new bed, plus removal of your old mattress, at no extra charge.<\/p>\n\n\n\n

Most bed-in-a-box companies ship their mattresses for free via UPS. Some offer the option of white-glove delivery and old mattress removal for an additional charge. The catch here is that mattresses are heavy\u2014a queen size typically weighs 100 pounds or more\u2014so DIY setup can be a challenge unless you have a strong back and a friend to help you carry the mattress upstairs to your bedroom.<\/p>\n\n\n\n

When you buy a mattress from a retail store, you may have to pay extra for mattress delivery and\/or removal, based on where you live and the total cost of your purchase.<\/p>\n\n\n\n

Home trial<\/h2>\n\n\n\n

How long do you have to try a new mattress before you can no longer return or exchange it?<\/em><\/p>\n\n\n\n

Breaking in a mattress<\/a> takes a little time\u2014just like a pair of good shoes, a new mattress will “loosen up” and adapt to your body (and vice versa) over a period of days or weeks. That’s why most online mattress companies and many mattress stores offer at least 30 days to try a new mattress at home, risk-free.<\/p>\n\n\n\n

At-home trials typically range from 90 to 180 days. That should give you enough time to decide whether or not a mattress is right for you. If at any point during the trial period you are not satisfied, you should be able to exchange or return the mattress according to the company’s policies.<\/p>\n\n\n\n

That said, some companies require you sleep on the mattress for a certain period of time (usually 30 days) before you are allowed to return it. If you decide to exchange your mattress, your trial period should start over\u2014but some mattress companies will not give you a new risk-free trial if you make an exchange.<\/p>\n\n\n\n

Learn more about Saatva’s home trial:<\/em><\/p>\n\n\n\n

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