{"id":35762,"date":"2025-11-18T08:00:00","date_gmt":"2025-11-18T13:00:00","guid":{"rendered":"https:\/\/blog.saatva.com\/?p=35762"},"modified":"2025-10-30T10:43:36","modified_gmt":"2025-10-30T14:43:36","slug":"saatva-return-policy","status":"publish","type":"post","link":"https:\/\/www.saatva.com\/blog\/saatva-return-policy\/","title":{"rendered":"What Is Saatva’s Return Policy?"},"content":{"rendered":"\n

You might say that\u00a0getting a new mattress<\/a>\u00a0is like starting a new relationship. You’ll need to spend a lot of time getting to know and adjusting to each other before you can really say whether or not you fit together. And you’ll definitely get to know each other since you’ll spend upwards of a full third of your life sleeping.<\/p>\n\n\n\n

This means you need to\u00a0give your mattress and your body time to adjust<\/a>\u00a0and see if you\u2019re a match. That\u2019s why we offer a 365-night\u00a0home trial<\/a>\u2014a full year to give you ample time to decide if your new\u00a0Saatva mattress<\/a>\u00a0is right for you.<\/p>\n\n\n\n

If for any reason during the trial period you decide this relationship isn\u2019t going to work after all, we make it easy. Read on for everything you need to know about our return policy<\/a> on mattresses, bedding, and bedroom furniture.<\/p>\n\n\n\n

What is the Saatva return policy? <\/h2>\n\n\n\n

Saatva mattress return policy<\/h3>\n\n\n\n

Our 365-night trial means you can get a refund at any time during this period\u2014no questions asked. <\/p>\n\n\n\n

If you\u2019re not completely satisfied, give us a call at 1-860-453-5276, start a chat, or email us at info@saatvamattress.com<\/a> within the 365-night home trial and we\u2019ll schedule a pickup for your mattress.\u00a0<\/p>\n\n\n\n

You\u2019ll only have to pay a $99 processing fee that will either be deducted from your refund or paid upfront for an exchange.<\/p>\n\n\n\n

Saatva pillow return policy<\/h3>\n\n\n\n

We offer a 45-night home trial on bed pillows<\/a>. Enjoy the plushness and comfort before you commit. <\/p>\n\n\n\n

If you\u2019re still not 100% satisfied, we offer free returns, a full refund, and free return shipping. Give us a call at 1-860-453-5276, start a chat, or email us at info@saatvamattress.com<\/a> to start your return.\u00a0<\/p>\n\n\n\n

There are no restocking fees, but we ask that you wash any used products before returning as returned bedding items are donated to local charities.<\/p>\n\n\n\n

Saatva mattress topper return policy<\/h3>\n\n\n\n

We offer a 180-night home trial on all Saatva mattress toppers<\/a>. Our generous trial period gives your body the time it needs to acclimate to your new mattress topper. <\/p>\n\n\n\n

If at any time within the six-month trial you still aren\u2019t feeling it, you can return it for a full refund with free return shipping. <\/p>\n\n\n\n

Give us a call at 1-860-453-5276, start a chat, or email us at info@saatvamattress.com<\/a> to start your return.<\/p>\n\n\n\n

Saatva bed frame and bedroom furniture return policy <\/h3>\n\n\n\n

As with our mattresses, we provide a generous 365-night trial for our bed frames<\/a> and bedroom furniture<\/a>. Nightstands<\/a>, meanwhile, have a 45-night trial. <\/p>\n\n\n\n

If you aren\u2019t fully satisfied with your new bed or other furniture within that one-year trial, you can return them for a full refund. <\/p>\n\n\n\n

Give us a call at 1-860-453-5276, start a chat, or email us at info@saatvamattress.com<\/a><\/a> within your 365-night home trial and we’ll schedule a pickup of your bed frame or other furniture.\u00a0You’ll only pay a $99 processing fee for the pickup.<\/p>\n\n\n\n

Saatva adjustable base return policy<\/h3>\n\n\n\n

We don’t allow returns or exchanges for our adjustable bases<\/a> because they’re considered lifestyle products that are configured and assembled to order. <\/p>\n\n\n\n

They’re also not eligible for the 365-night home trial offered with our mattresses.<\/p>\n\n\n

\n

Enjoy a 365-night home trial with your new Saatva mattress<\/p>\n \n \n \n

\n \n \"saatva\n <\/a>\n\n \n

\n Saatva Classic Innerspring Mattress<\/a>\n <\/h4>\n\n \n

Our flagship luxury mattress is expertly engineered with coil-on-coil construction for durability, a layer of memory foam for enhanced back support, and a cushiony Euro pillow top for extra comfort.<\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n \n

\n \n \"saatva\n <\/a>\n\n \n

\n Contour5 Mattress<\/a>\n <\/h4>\n\n \n

Luxurious body-hugging feel and pressure relief with 3\u201d of ultra-premium, high-density 5-lb memory foam. <\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n \n

\n \n \"zenhaven\n <\/a>\n\n \n

\n Zenhaven Latex Mattress<\/a>\n <\/h4>\n\n \n

Natural latex responds to every curve for pressure-free support and responsive comfort. Natural latex is supple, resilient, and durable, for the ultimate in elevated sleep. (It’s naturally hypoallergenic too.)<\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n \n

\n \n \"saatva\n <\/a>\n\n \n

\n Latex Hybrid Mattress<\/a>\n <\/h4>\n\n \n

This hybrid mattress combines the pressure-free support of natural latex with the classic innerspring feel. Handcrafted with pure materials for the ultimate in cool and healthy sleep.<\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n \n

\n \n \"saatva\n <\/a>\n\n \n

\n Memory Foam Hybrid Mattress<\/a>\n <\/h4>\n\n \n

This memory foam hybrid mattress features the perfect balance of body-contouring and responsive feel. Enjoy the innovative cooling system, which prevents overheating.<\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n \n

\n \n \"saatva\n <\/a>\n\n \n

\n Saatva HD Mattress<\/a>\n <\/h4>\n\n \n

This luxury hybrid innerspring mattress is specifically engineered to support people weighing between 300 and 500 pounds. Plush upper layers made of foam and latex deliver comfort, while a high-durability coil base offers support.<\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n \n

\n \n \"saatva\n <\/a>\n\n \n

\n Saatva Rx Mattress<\/a>\n <\/h4>\n\n \n

Specially designed to give maximum support and pressure relief that can help alleviate discomfort associated with serious and chronic back and joint conditions like sciatica, arthritis, herniated disc, and scoliosis.<\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n \n

\n \n \"solaire\n <\/a>\n\n \n

\n Solaire Adjustable Firmness Mattress<\/a>\n <\/h4>\n\n \n

Featuring precise 50 firmness settings on each side of the bed for personal customization. Natural latex and gel-infused memory foam layers provide luxurious comfort and support.<\/p>\n\n\n

\n \n Shop Now\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

FAQs <\/h2>\n\n\n\n

How hard is it to return a Saatva mattress?<\/h3>\n\n\n\n

We make it as easy to return a Saatva mattress within the 365-night trial period as calling our customer service line, starting a chat, or emailing us. <\/p>\n\n\n\n

Give us a call at 1-860-453-5276, start a chat, or email us at info@saatvamattress.com<\/a> within your 365-night home trial and we’ll schedule a pickup for your mattress.\u00a0You’ll only pay a $99 processing fee for the pickup.<\/p>\n\n\n\n

Can I exchange a Saatva mattress for a different model or size?<\/h3>\n\n\n\n

Yes, you can exchange a Saatva mattress for a different model or size. If you decide to exchange your mattress for another Saatva mattress during your 365-night home trial, just give us a call at 1-860-453-5276.\u00a0<\/p>\n\n\n\n

We\u2019ll schedule a pick up of your mattress and start the exchange process. You\u2019ll only pay a $99 processing fee for your replacement delivery and mattress pickup, and we\u2019ll take care of the rest! <\/p>\n\n\n\n

Once your exchanged mattress is delivered, a new 365-night home trial begins.<\/p>\n\n\n\n

Can I return a mattress after sleeping on it?<\/h3>\n\n\n\n

Of course you can return a Saatva mattress after sleeping on it! Chances are good you’ll have slept on it for a while before deciding it\u2019s not right for you. No worries. Simply follow the return process described in this article.<\/p>\n\n\n\n

Recently purchased a new mattress from us? Here’s what to expect when you receive a new Saatva mattress<\/a>, including how long it takes for your body to adjust to a new sleep surface. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

You might say that\u00a0getting a new mattress\u00a0is like starting a new relationship. You’ll need to spend a lot of time getting to know and adjusting to each other before you can really say whether or not you fit together. And you’ll definitely get to know each other since you’ll spend upwards of a full third […]<\/p>\n","protected":false},"author":58,"featured_media":35763,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[401,402],"tags":[],"coauthors":[424],"guest":[],"host":[],"class_list":["post-35762","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inside-saatva","category-about-our-business"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/posts\/35762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/comments?post=35762"}],"version-history":[{"count":2,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/posts\/35762\/revisions"}],"predecessor-version":[{"id":35902,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/posts\/35762\/revisions\/35902"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/media\/35763"}],"wp:attachment":[{"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/media?parent=35762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/categories?post=35762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/tags?post=35762"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/coauthors?post=35762"},{"taxonomy":"guest","embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/guest?post=35762"},{"taxonomy":"host","embeddable":true,"href":"https:\/\/www.saatva.com\/blog\/wp-json\/wp\/v2\/host?post=35762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}