{"id":37252,"date":"2024-08-22T15:51:00","date_gmt":"2024-08-22T15:51:00","guid":{"rendered":"https:\/\/press-room.saatva.com\/?post_type=leadership&p=37252"},"modified":"2026-05-14T15:12:13","modified_gmt":"2026-05-14T15:12:13","slug":"marty-ehrlich","status":"publish","type":"leadership","link":"https:\/\/press-room.saatva.com\/leadership\/marty-ehrlich\/","title":{"rendered":"Marty Ehrlich"},"content":{"rendered":"
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Meet Marty Ehrlich<\/h1>\n\n\n\n

Learn more about the head of Saatva’s customer service and experience.<\/p>\n\n\n\n

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    \n Chief Customer Experience Officer\n <\/p>\n \n

    Marty Ehrlich<\/h2>\n\n
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    Marty Ehrlich is Senior Vice President, Chief Customer Experience Officer, at Saatva. Marty has been in the home furnishings industry since 1987, starting as a part-time salesperson and rising through the ranks of showroom and territory management. From 1996 onwards, he has been specializing in customer service and quality control.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n

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    “We value customer service highly and we empower our employees to do little things to delight our customers.”<\/p>\n<\/blockquote>\n\n\n\n

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    \n Featured Articles\n <\/h3>\n\n
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    \n \"Screenshot\n \n \n <\/div>\n\n \n

    \n Chain Store Age\n <\/p>\n\n

    \n Direct-to-consumer mattress brand Saatva streamlines customer support\n<\/h3>\n <\/div>\n <\/a>\n<\/article>\n<\/li>\n\n \n
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    \n \"Saatva\n \n \n <\/div>\n\n \n

    \n Newsbreak\n <\/p>\n\n

    \n What an online mattress retailer can teach brands about top notch customer service\n<\/h3>\n <\/div>\n <\/a>\n<\/article>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n
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    Connect with Marty<\/h2>\n\n\n\n
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    For editorial inquiries or speaking opportunities, please reach out to Saatva\u2019s PR team, Shari Ajayi and Ariel Noh, at press@saatva.com<\/strong><\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n

    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Learn more about the Chief Customer Experience Officer at Saatva.<\/p>\n","protected":false},"featured_media":43571,"template":"","meta":{"_acf_changed":true,"_links_to":"","_links_to_target":""},"class_list":["post-37252","leadership","type-leadership","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/press-room.saatva.com\/wp-json\/wp\/v2\/leadership\/37252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/press-room.saatva.com\/wp-json\/wp\/v2\/leadership"}],"about":[{"href":"https:\/\/press-room.saatva.com\/wp-json\/wp\/v2\/types\/leadership"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/press-room.saatva.com\/wp-json\/wp\/v2\/media\/43571"}],"wp:attachment":[{"href":"https:\/\/press-room.saatva.com\/wp-json\/wp\/v2\/media?parent=37252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}