The stunning, historic interior of the Saatva's first Pacific Northwest location in Portland's Pearl District.
March 20, 2023

Saatva unveils its first PNW location in Portland during National Sleep Awareness Month

The DTC mattress company brings its modern retail experience to the Pacific Northwest, during National Sleep Awareness Month

Saatva, America’s Smarter Luxury Sleep company, has opened its first retail location in the Pacific Northwest. Saatva's newest retail location, situated in the fashionable Pearl District neighborhood, is the company’s first in the Beaver state. The immersive 5,200-square-foot space was designed to be more than a standard mattress store. Saatva Portland is the ultimate destination for an integrated mattress exploration, education, and modern retail technology experience.

“We’re thrilled to be opening our newest Viewing Room in one of Portland's trendiest shopping districts,” said Saatva CEO Ron Rudzin about the new Flanders Street location. “An extension of our online presence, it’s another way to experience our commitment to delivering white-glove customer service and made-to-order, premium mattresses that don’t come in a box.”  

The elegant, yet historic interior of the Saatva Portland retail location in Portland, Oregon.

A New Design Experience

Saatva Portland showcases a new step in the company’s retail design journey. This location was conceptualized by Hines Collective and studioTROIKA, a Boston-based architecture firm. Hines further integrates modern touches and emphasizes the luxuries of the brand with this new interpretation of Smarter Luxury Sleep. This perfectly complements studioTROIKA’s partner-led, old-school design and construction approach that provides elegance and sophistication in one of Rose City's liveliest shopping areas. 

“One of the first elements you experience is the incredible architecture of the ceiling,” said Hines. The coved ceiling, with its undulating lines, guides visitors through the store as other design features layer on and contribute to that flow. There are numerous ‘wow’ moments throughout the interior, including a 6-by–10-foot changing digital display wall that allows customers to experience a Saatva mattress in the setting of their choice. Like all Saatva Viewing Rooms, Saatva Portland is designed to be a pressure-free, self-guided space where customers can use technology to interact with, and learn about, products at their own pace. 

The welcoming yet tranquil foyer of the Saatva Portland Viewing Room, first in the Pacific Northwest.

From the moment a visitor enters through the foyer, the Viewing Room aims to redefine the customer experience. With its aromatic fragrance,  subtle color palette, warm lighting,  sustainable flooring, and wall treatments, Saatva Portland offers an inviting respite from the city’s bustle. Further into the space, silvery trees form a canopy under the ceiling’s gentle curves. Soft fabrics and floor-to-ceiling mirrors punctuate the walls throughout, creating a unified environment from start to finish. In keeping with Saatva's "made in America" philosophy, interior materials and finishes, including the architectural lighting, were manufactured in the U.S.A.

In addition to showcasing Saatva’s full lineup of made-to-order luxury mattresses—featuring innerspring, memory foam, latex, hybrid, adjustable air, youth, and crib options.  Saatva’s suite of organic bedding products is also on display, including the new Organic Velvet Diamond quilt and the Organic Channel Cotton quilt, perfect for upgrading one’s sleep sanctuary. 

Cutting-Edge Technology

Thanks to a partnership with Samsung, the Portland Viewing Room is outfitted with state-of-the-art displays and the latest behavior-sensing technology to help customers discover, personalize, and build their ideal sleep experience. In addition to the digital “hero” wall, composed of nine Samsung VM46T-U 46-inch Full HD Ultra-Narrow Bezel Video Wall Displays,  information kiosks at each bed display allow visitors to interact with the collection at their own pace, with knowledgeable Sleep Guides on hand to assist and answer questions. 

The hero bed with a customizable 9-panel Samsung headboard and decorative silvery trees in the center of Saatva's new retail location in Portland.

“Samsung is committed to helping retailers provide unique and enhanced customer experiences by leveraging data and in-store behavior,” said Chris Mertens, Vice President of Sales, Display Division Samsung Electronics America. “Our continued partnership with Saatva is a testament to how our display technology and software solutions continue to enhance the customer experience from the moment the consumer enters the store.”

The self-checkout area and bedding accessories wall displays in the Saatva Portland Viewing Room.

As customers explore bedding, pillow, and other top-of-bed accessories, for example, an LED display embedded in the accessories wall changes to display pertinent product information. In the children’s bed area, kids can interact with the Flip, a 55-inch whiteboard with a touch screen for drawing. 

“Samsung’s technology allows us to optimize and automate store campaigns and the product information based on real-time integrated data to deliver the content and information that our customers care about most when shopping,” said Rudzin.

The Saatva Portland Viewing Room opened in March, also known as National Sleep Awareness month, creating a new shopping outpost for the residents of Oregon to explore the best in modern, eco-responsible sleep products and accessories.  Visit the Saatva Portland Viewing Room to discover the best-in-class luxury mattresses, eco-friendly bedding products, and designer home furnishings to experience what makes Saatva the Smarter Luxury Sleep company.

The welcome desk and historic American flag in the Saatva Portland Viewing Room.

Viewing Room Information:
Saatva Portland
1010 NW Flanders St
Suite 100
Portland, OR 97209
Hours of operation: Monday - Friday 10 AM - 7 PM, Saturday 10 AM - 6 PM, Sunday 11 AM - 6 PM
971.438.0010
info@saatva.com

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