Inside Saatva, About Our Business & Products
December 16, 2025
What Is Saatva’s Warranty?
Written by John-Manuel Andriote
Saatva’s “Friends for Life” warranty provides lifetime coverage for mattresses, protecting against defects in materials and workmanship. Replacements are free for two years, then repaired or replaced for a small fee. Other products also carry generous warranties. Saatva’s lifetime coverage surpasses competitors, ensuring lasting quality and peace of mind.
Something you should consider when shopping for a new mattress or other bedroom items is the warranty.
Since you’re likely to spend a considerable amount of money on these important furnishings, you’ll rest easier knowing there’s a warranty to protect you if you wind up with a defective product.
This article will describe Saatva’s warranties on our mattresses and the other bedroom products we offer.
Watch this video for more on our lifetime warranty:
Understanding the Saatva mattress warranty
In our effort to keep you as a lifelong partner on the journey to better sleep, Saatva is pleased to offer our “Friends for Life” warranty.
What this means for you is you’ll never have to worry about your premium luxury mattress performing less than what you consider perfectly.
And if you ever have a problem, we’ll take care of it without hassle.
Coverage period
The mattress warranty coverage period starts the moment your Saatva mattress is delivered to you and lasts as long as you, the original purchaser, own it.
What the warranty covers
The mattress warranty protects your investment against defects in workmanship and materials, under normal residential care and use, for as long as you own it.
What the warranty doesn’t cover
The warranty is void if your mattress isn’t used on a properly supportive foundation and frame.
How the warranty works
You must notify Saatva in writing of any warranty claims. For questions about our warranties, you can reach our friendly sleep guides 24/7 at info@saatvamattress.com or 1-844-264-1032.
Our Friends for Life warranty means for the first two years you own your Saatva mattress, we’ll replace your mattress with a new one at absolutely no charge to you.
Starting in year three, for as long as you own your mattress, we’ll completely repair and re-cover your Saatva mattress. You’ll only be responsible for a $149 processing fee.
We also offer a Fairness Replacement Option if your mattress is deemed to be defective. If you choose this option, you’ll get to keep your original mattress for your personal use.
Instead of repairing your existing mattress, from years three to five, we’ll deliver and set up a new Saatva mattress for only 50% of the original full retail price at the time of purchase.
From years six to 10, we’ll replace your mattress for 60% of the original full retail price at the time of purchase.
From years 11 to 15, we’ll replace your mattress for 80% of the original full retail price at the time of purchase.
Note there’s a $99 processing fee for these transactions.
The Fairness Replace Option may only be used once per customer and can only be used by the original purchaser.
The replacement mattress doesn’t come with a new 365-night home trial and is the final sale. It can’t be returned or exchanged.
Comparing the Saatva mattress warranty to competitors
The lifetime warranty on our mattresses leads the industry because most other mattress brands offer only limited (often 10-year) warranties.
Not only that, but traditional brands frequently get into the weeds on specifics of what they cover—for example, how deep an indentation is before their warranty applies.
The mattress-in-a-box and direct-to-consumer brands often use warranties to differentiate themselves from their competition, but they also tend to have many restrictions.
Saatva warranty for other bedroom products
We also offer warranties on our other sleep products. Here’s a rundown of those warranties:
- Mattress foundation, bunkie board, and universal frame: Lifetime
- Bed frames: Lifetime
- Nightstands: 1-year limited warranty
- Adjustable base plus: 25-year limited warranty
- Adjustable base: 10-year limited warranty
- Bedding and rugs: 1-year limited warranty
- Dog bed: 1-year limited warranty
- Benches and chairs: For the life of the product
- Eye masks: 1-year limited warranty against worksmanship defects
Enjoy a lifetime warranty with these Saatva mattresses
Saatva Classic Innerspring Mattress
Our flagship luxury mattress is expertly engineered with coil-on-coil construction for durability, a layer of memory foam for enhanced back support, and a cushiony Euro pillow top for extra comfort.
Contour5 Mattress
Luxurious body-hugging feel and pressure relief with 3” of ultra-premium, high-density 5-lb memory foam.
Zenhaven Latex Mattress
Natural latex responds to every curve for pressure-free support and responsive comfort. Natural latex is supple, resilient, and durable, for the ultimate in elevated sleep. (It’s naturally hypoallergenic too.)
Latex Hybrid Mattress
This hybrid mattress combines the pressure-free support of natural latex with the classic innerspring feel. Handcrafted with pure materials for the ultimate in cool and healthy sleep.
Memory Foam Hybrid Mattress
This memory foam hybrid mattress features the perfect balance of body-contouring and responsive feel. Enjoy the innovative cooling system, which prevents overheating.
Solaire Adjustable Firmness Mattress
Featuring precise 50 firmness settings on each side of the bed for personal customization. Natural latex and gel-infused memory foam layers provide luxurious comfort and support.
Saatva HD Mattress
This luxury hybrid innerspring mattress is specifically engineered to support people weighing between 300 and 500 pounds. Plush upper layers made of foam and latex deliver comfort, while a high-durability coil base offers support.
Saatva Rx Mattress
Specially designed to give maximum support and pressure relief that can help alleviate discomfort associated with serious and chronic back and joint conditions like sciatica, arthritis, herniated disc, and scoliosis.
FAQs
Does Saatva have a lifetime warranty?
Yes, Saatva mattresses are covered by our lifetime warranty. Like other brands, there are some caveats about needing to use a proper foundation or support, avoiding stains and soiling, and being restricted to the original owner.
What is the life expectancy of a Saatva mattress?
Saatva mattresses are designed to last from 10 to 20 years. The Classic is expected to last 10 to 15 years, while other models such as the Latex Hybrid or Zenhaven offer the longest lifespans of 15 to 25 years due to their durable natural latex foam construction.
Choose a mattress with a lifetime warranty at Saatva
Saatva offers a wide range of mattresses to choose from, including innerspring, memory foam, and latex. All of these mattresses are made with high-quality durable materials and come with a 365-night home trial and lifetime warranty.
John-Manuel Andriote
John-Manuel Andriote began writing about health and medicine while working on a master’s degree in journalism at Northwestern University in the mid-1980s. He is the author of six books, including an award-winning history of the HIV-AIDS pandemic, a book focused on building resilience, and a “fable for kids ages 5 to 105” based on the true story of a runaway cow in Andriote’s home state of Connecticut. He has contributed articles to newspapers and magazines ranging from The Atlantic to The Washington Post. He writes the “Stonewall Strong” blog focused on resilience for Psychology Today. Andriote since August 2021 has been the senior writer for Winship Cancer Institute of Emory University, in Atlanta, Georgia.
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