From day one, our mission has always been to offer high-quality luxury mattresses online without the luxury markups. It's how we keep the middleman out and the overhead low, passing on those savings to you. We believe the best way to know if a mattress is right for you is by sleeping on it—literally. That's why all of our mattresses come with a 180-night home trial and a no-hassle return policy. That way, you have a few weeks to decide from the comfort of your own home.

If you happen to be in New York City, our Saatva Viewing Room is located at 969 Third Ave. (58th St.). This self-guided space allows you to experience our mattresses and bedding products in real life before starting your 180-night home trial.

If you aren't completely happy with your Saatva mattress during your 180-night trial, we will come get the mattress and refund your money. You will be responsible only for a $99 transportation cost to cover our cost of labor and gas for the mattress pickup. That's it. We never resell returned mattresses. Instead, we donate them to veterans' shelters or offer them to employees and associates across our network of more than 150 delivery centers.

Every Saatva mattress is made to order, which means they don't sit in storage.

Occasionally, we can shorten the delivery time when we have a change or cancellation from another order of the exact same product. This allows us to redirect that freshly made and sealed mattress to you. We’d love to help in any way if you need your mattress faster. Our friendly sleep guides are here for you 24/7 at 1-877-672-2882.

At Saatva, we believe in selling the highest quality mattresses for the best possible value. Selling direct to you allows us to offer our premium mattresses for a fraction of the cost of comparable products sold at retail.

In addition to our everyday low prices, we offer a $100 discount to active military, veterans, first responders, and teachers. To apply the discount, simply click on the "Discount for Military, First Responders, and Teachers" box at checkout. You will be prompted to register with ID.me to verify your status and receive the discount. We also offer occasional discounts to customers who sign up to receive our email newsletter.

No. It’s part of our pledge to be honest and transparent about what you’re buying. Saatva is committed to giving you honest guidance, even if it means directing you to another mattress brand that’s a better fit for you. In a retail store environment, a commissioned employee makes more money when they sell you a particular brand, so you may get pressured into a choice that’s not right for you. That’s just not the Saatva way.

If you weigh more than 230 pounds, a firmer mattress will support you better than a softer one. A medium-firm comfort level is a good choice for keeping your spine in healthy alignment without sagging. The best mattress for heavy people is one with reinforced durability features like the 12.5-gauge tempered steel coils and high-density foam edge support in our Saatva HD.

In general, conventional mattresses are designed to support people weighing up to 250 pounds. For mattress sizes that can accommodate two sleepers, like queens and kings, that’s up to 250 pounds per side of the bed, or a 500-pound total weight limit. Those weighing more than 250 pounds would sleep better on a heavy duty hybrid (like our Saatva HD) or innerspring. Our Saatva HD mattress is designed to comfortably support 300 to 500 pounds per side.

These are mattresses (typically a hybrid with both innersprings and foam components) that are specifically engineered to give optimal comfort, support, and durability for sleepers who weigh more than 250 pounds.

Yes. For optimal, long-lasting support, we strongly recommend pairing our Saatva HD mattress with our HD foundation. It's stronger than a typical foundation or box spring and specifically designed for the Saatva HD mattress. You can also place your HD mattress on a solid platform bed frame (no slats) with a vertical center support. The Saatva HD 20-year warranty specifies that if your platform bed has slats, it's required that you apply a layer of solid surface (i.e. plywood, masonite board) over the slats to achieve a uniform surface to preserve the longevity and integrity of your Saatva HD mattress.

Foams that are CertiPUR-US® certified are guaranteed to be low in volatile organic compounds (VOCs), so you don’t have to worry about off-gassing odors. CertiPUR-US certified foams are also guaranteed to be free of ozone depleters, PBDEs, TDCPP, and TCEP flame retardants, mercury, lead, and other heavy metals, formaldehyde, and phthalates.