1. Schedule

    1. Easy scheduling

    Our delivery partners will call you with a four-hour time window the day before your chosen delivery date. If you need to cancel, you won’t be charged a fee.

  2. Delivery icon

    2. Free in-room delivery & setup

    We hand-deliver and set up your mattress in the room of your choice with our White Glove Delivery service. No bed in a box here!

  3. Removal icon

    3. Free mattress & foundation removal*

    No need to worry about disposing of your old mattress. We'll take it away for free.

    *Select free mattress & foundation removal option at checkout.NOTE: See the list of items not approved for removal by our delivery partners here.

Frequently asked questions

On Display to Order

All merchandise, including mattresses, bed frames, and bedding products are on display to order in the Saatva Viewing Room located at 969 Third Avenue (58th Street) in Manhattan.

  • Everything we have on display includes free shipping or white glove delivery.
  • Pillows and bedding products come with a 45-day free return policy.
  • Typically, mattress orders are delivered from our factories within a 9-21 day time frame, depending on your zip code.
  • Mattresses and bed frames come with our 180-night home trial. If you decide to return your mattress or bed frame within that home trial period, we will issue you a refund of your purchase price. The only cost to you is $99 (plus local tax) to cover the cost of labor and gas for the mattress return pickup.
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