Saatva Mattress Foundation, Bunkie Board & Universal Frame Lifetime Warranty

We warrant that our mattress foundation, bunkie board, and universal metal frame will be free from defects in workmanship and materials, under normal residential care and use, for as long as you, the original purchaser, own it.

Following are the details of the friendliest warranty in the mattress industry:

If your Saatva mattress foundation or bunkie board is deemed defective:

• For the first 2 years of the Friends for Life warranty, Saatva will replace your mattress foundation, bunkie board, and/or universal metal frame with a new one at absolutely no charge to you.
• Starting in year 3 and for as long as you own your mattress, we will completely repair and re-cover your Saatva mattress foundation or bunkie board. You will be responsible only for a $149 processing fee. The universal metal frame is not eligible for repair but is eligible for the "Fairness Replacement Option" (see below).

Separately, and solely at your option, Saatva offers the unprecedented “Fairness Replacement Option” should your foundation, bunkie board, and/or universal metal frame be deemed defective.

There are often too many conflicts and arguments between mattress stores and customers as to determining actual defects. Our Fairness Replacement Option completely eliminates the hassle of dealing with warranty issues. Here's how it works:

• If you choose this option, in all circumstances you keep your original foundation, bunkie board, and universal metal frame for your personal use. Instead of Saatva repairing your existing mattress foundation: 
  
  •Within years 3 to 5, we will deliver and set up a brand new Saatva mattress foundation, bunkie board, and universal metal frame for only 50% of the original price you paid.
  •Within years 6 to 10, we will replace your mattress foundation or bunkie board for only 60% of the original price you paid.
  •Within years 11 to 15, we will replace your mattress foundation, bunkie board, and universal metal frame for only 80% of the original price you paid.
  A processing fee of $99 will apply for the delivery of your new mattress foundation, bunkie board, and universal metal frame.
  
  Remember, YOU KEEP YOUR ORIGINAL MATTRESS FOUNDATION OR BUNKIE BOARD AND METAL FRAME, be it for another room in your home, a family member or friend, or to donate to the charity of your choice.
  
• Fairness Replacement Option may only be used once per customer.
  • When using the Fairness Replacement Option, the replacement mattress foundation or bunkie board must be the same exact size as the original mattress foundation purchased. 
  • The Fairness Replacement Option does not come with a new 365-night home trial. The replacement mattress is final sale and cannot be returned or exchanged.
  
• If you are using a standard frame, the warranty shall be void if the foundation is not supported by a 5 or 6-legged bed frame on queen or larger sizes. Queen and larger size frames must have vertical center support.
• If you have a full or twin size mattress foundation or bunkie board, your warranty will be valid with the use of a 4-legged metal frame.
• Warranty does not apply if the mattress foundation or bunkie board has been stained, burned or otherwise abused, damaged, or tampered with.
• Your Saatva warranty is valid only to the original purchaser.
• Consumer must notify The Saatva Company in writing of any warranty claims. For any questions about our warranties, you can reach our friendly sleep guides 24/7 at: info@saatvamattress.com or (877) 672-2882